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Veolia Water Projects - Tidworth Billing


Domestic Charges

Tidworth sits on the border of the Wessex and Southern Water areas and the amount you pay is dependent upon which area your property is in. To see our current schedule of charges please click on the applicable link below.

  1. Wessex area This link will open in a new window

  2. Southern area This link will open in a new window

Ways to pay

Whether your water is metered or not, you have a choice of several different ways of paying your bill. All these services are free unless otherwise stated:
  1. Cheque through the post
  2. Cash/Cheque in any Bank or Building Society subject to their transaction fees
  3. Using the Veolia Water Payment Card at any Pay Point outlet, Post Office
  4. Online - make a payment using the allpay online payment service
  5. Using our telephone service by Debit/Credit Card (08451 482909)
  6. By Direct Debit
  7. By BACS; Bank account details are: Barclays Bank PLC, Account name: Veolia Water Projects Ltd, Sort Code 20-74-09, Account number: 93738027, Reference: Your customer number from the first page of your bill.
  8. By Standing Order; Bank account details as above.

Advice if you have difficulty paying

If you have difficulty paying your water bill, please let us know as soon as possible. We want to help and, although we cannot reduce your bill, we may be able to make special payment arrangements to suit your circumstances. If you want to know more about how we recover unpaid charges, refer to our leaflet Debt recovery This link will open in a new window. This leaflet has information that can help you, but if you are having trouble paying your water bill the best thing to do is to talk to us directly. We will discuss your situation with you and arrange something that suits both you and us. If you want more details of the ways we charge you for water supply and wastewater services, please contact us on 08451 482 909 and ask for a copy of our charges schemes leaflets.

Charges Scheme

To view our full Charges Scheme Click here This link will open in a new window

Customer Side Leakage

To view our full Customer Side Leakage leaflet Click here This link will open in a new window


Veolia Water Projects
Kings Place, 5th Floor, 90 York Way, London, N1 9AG